TNTSIGNS Customer Service
Customer Information for TNT SIGNS INC.


Let our Professionals help with all your sign, banner and decal needs!

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Below are the answers to the most common asked questions we receive regarding our company and the products and services we provide.

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1) Who is TNT SIGNS?


2) What makes TNT SIGNS different from other suppliers?


3) How fast can I expect to get my order?


4) How can I contact TNT SIGNS?


5) How do I send artwork and ideas to you?


6) Do you have a catalog you can send?


7) Do you provide design services?


8) Can you provide installation services?


9) How do you handle billing/payment?


10) What is your minimum order?


11) Can I see a sticker proof before placing my order?


12) Does TNT SIGNS provide nationwide service?


13) What factors effect the price of custom products?


14) Can I do multiple stickers and group them for better pricing?


15) Can I get more details on your materials, and production methods?


16) Can you supply products other than outdoor quality standard and custom products?


17) Protecting your Ideas and Our commitment to Trademark & Copyright?

 

1) Who is TNT SIGNS? TNT SIGNS is a manufacturing company specializing in the design and production of custom or standard signs, banners and decals.

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2) What makes TNT SIGNS INC. different from other suppliers.  Our professional staff and our direct manufacturing expertise and experience is a valuable asset in making your project, program or event a success!  We concentrate on aluminum signs, banners and vinyl decals made from high performance substrates for maximum durability and visual impact.

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3) How fast can I expect to receive my order?  This really depends on the product or service you have ordered.  If you ordered a standard product or design services, you can expect your shipment or proof to be sent with 1-3 working days.  On average our custom product manufacturing normally runs 5-7 working days, however in some case may run longer depending on the details.  It's always a good idea to contact us for deadlines and scheduling.

Expedited shipping, design and manufacturing is always available on request.  We ship UPS or FedEx only.

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4) How can I contact TNT SIGNS?  We can be contacted via phone, email, or fax that can be found at the bottom of this page.

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5) How do I send artwork and ideas to you? Most designs can simply be emailed to us with no problem. Some projects may require you to upload your files via ftp which will require you to simply contact us for this information. 

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6) Do you have a catalog you can send?  No, currently do not have a paper catalog we can send you, however our website here is packed with information as well as a online catalog.  If you don't see what your looking for simply call us!  I'm sure we can help!

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7) Do you provide design services? Yes, we have professional designers that can help with all of your sign, banner or decal design needs.  For a reasonable fee we can create or recreate your artwork for professional reproduction.  We also have conceptual design services available.  Simply contact us for pricing.

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8) Can you provide installation services?  Yes, we also have several experienced professional installers on staff, we can help with your sign, banner or decal installation needs.  Simply contact us for pricing.

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9) How do you handle billing/payment? We accept payment by check, cash, money order, or credit card (Visa, MasterCard, American Express). We require a down payment for all custom orders. For repeat clients terms are always available.

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10) What is your minimum order (quantities)? Our minimum order can be as small as one single sign, banner or decal.  Ordering is easy as contacting us for your custom needs or use our online catalog for standard signs, banners or decal needs.

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11) Can I see a proof before placing my order? Yes, we can send you a digital proof for your approval within days of contacting us.  Of course depending on the complexity as well as the details, this could be as little as 24 hours or up to a few days.

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12) Does TNT SIGNS provide nationwide service? Yes, we have provided nation wide service since 1997 and have customers in very state including Alaska and Hawaii.  We also provide nationwide service for larger companies and government entities in which we have helped develop programs for better communication of policies, regulations as well as celebrations and promotional events.

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13) What factors effect the price of custom products?  The cost of making one might be the same cost as making 20.  This simply depends on the size of the supplied substrate we use for manufacturing.  We always can supply you with this specific information upon request.


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14) Can I do multiple decals and group them for better pricing? Yes, if your decal remains the same size/shape and color(s) we can do a copy change for $35. Only one color can be effected by the change and changes must be in multiples of 125. Also, an order can be split between different colors with a color change ($35). The design must stay the same and changes must be in 125 increments. We can not mix copy changes and color changes on the same order.
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15) Can I get more details on your materials, and production methods?  Absolutely, we can provide you with specifications for the assorted high performance materials we use upon request.  Simply contact us for more information for your specific needs. 

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16) Can you supply products other than outdoor quality standard and custom products? Yes, we also offer flexographically print paper roll labels, screen printed magnets, mouse pads, and a few other assorted products. Check out our complete product list. We also offer referrals when we are aware of other quality suppliers that can meet your needs.
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17) Protecting your Ideas and our commitment to Trade Mark & Copyrights? We 

are Committed to abiding by the Laws governing Trade Mark rights of those rightful owners.

If you are using an original graphic, logo, or phrase that is integral to your business, you need trademark protection. You can find much more information, forms, and answers to questions on copyrights and trademarks at :    http://www.uspto.gov/web/menu/tm.html

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TNT SIGNS INC.  559 Airport Blvd. Bldg. C  Aurora, Co. 80011

303.340.3336 Fax 303.340.3323 

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